A virtual assistant is someone who will assist you from a remote location. They are not your in-office employees, but they can virtually retrieve and use the required data to accomplish the designated tasks. They have the desired skill sets and can work for multiple clients and projects simultaneously. They accomplish the tasks specified to them by the client, and the services are quite pocket-friendly. Working with a virtual assistant can benefit greatly as the desired tasks are accomplished within the stipulated deadline. Not just businesses, virtual assistant for doctors has become a trend that is a must-try in 2021.
A virtual assistant for doctors can support their general practice. Anyone working in the healthcare sector can benefit from a VA. A VA can be hired by surgeons, physicians, specialists, psychologists, dentists, psychiatrists, or veterinarians. A VA can simplify work at the clinics, health care centers, doctors having a group practice, rehabilitation centers, or nursing homes.
Virtual Assistant tasks to assist doctors:
A virtual assistant for doctors can handle almost every task that does not involve medical expertise. Some of the tasks that a doctor can easily delegate to a VA are as follows:
1. Administrative Tasks
A virtual assistant can easily take up the administrative task at a doctor’s office. It will save on a lot of time that can be better invested in the patients. Some main tasks that a doctor can delegate include:
• Paperwork of admission of new patients and further referrals.
• Scheduling new appointments every day and maintain a record of cancelations.
• Listing down a daily schedule of appointments and other events and meetings.
• Proper file management of the database.
• Taking care of the supplies needed at practice.
• Patient coding and billing.
• Prescription printing.
• Email management.
2. Medical Transcription
A virtual assistant experienced in data filling of electronic medical records can greatly help medical scribes and transcriptions. Using encrypted conferencing software, they can chart down the patient’s examination that is needed to complete the forms. Then, they can transcribe the data into the chart prepared on admission.
3. Virtual Receptionist
A virtual assistant can act as a receptionist and answer phone calls. Your VA can take down messages, note down the issues, transfer urgent calls immediately, and save the rest for a follow-up later in the day. It helps you to answer the phone calls timely. It also helps in developing a healthy relationship with the patients. They can easily screen your calls based on urgency, and you will not waste time on unnecessary calls. In addition, patients contacting through text, email, or website will get a quick response.
4. Insurance claims
The virtual assistant can take care of all the coordination of the patients and the insurance companies. It will reduce the waiting period, make the vetting process easier, and pass claims immediately.
A virtual assistant can take care of all the invoices, bills, and payroll management. They can also assist in yearly financial reports and tax planning.
Virtual Assistants have great exposure to social media and digital marketing. They are a great asset when it comes to helping out with digital content and marketing. They can handle the social media interactions like a pro.
7. Technical support
A VA provides support to you and the patients during online appointments. They can easily handle the medical software and assist your staff in its use.
Benefits of a Virtual Assistant for Doctors:
It is a waste of time and skills if doctors spend their precious time on administrative jobs and other everyday activities that require no medical expertise. Hiring a virtual assistant has numerous benefits:
• Give proper time to patients
Once the appointments and paperwork are sorted, the doctors will have ample time to devote to their patients. They can do a proper examination and manage to see more patients per day.
• Provide quality service
While they will have more time to spend with the patients, it will lead to a better quality of service. Doctors can now focus on medical expertise and leave the other jobs to the virtual assistant.
• Take care of themselves.
The job of a doctor is stressful that can take a toll on their health. A virtual assistant relieves you of the workload and manages the tasks properly. The doctor can now find time to rest too and spend quality time with family and loved ones. The extra time can also be utilized for acquiring new skills to advance in the career.
• Save Money
Hiring a virtual assistant will help to cut down on the operating expenses. For example, you can save on office space costs, maintenance costs, and the cost to purchase office equipment and taxes by having access to virtual assistance.br>
• No Training required
Virtual assistants are equipped to understand the latest developments in a doctor’s field. The agency provides them enough training before getting hired. You can easily delegate the tasks and provide specifications as per your practice.
• Greater Flexibility
With no geographical boundaries, the virtual assistant can be from any part of the world, living in different time zones. So there is no restriction of office timings to get the work done.
It is the best time to start considering hiring a virtual assistant for doctors. You can easily find a virtual assistant to match the required skill-set. It will assist in a better focus on the doctor’s practice and aid in a better quality of service to patients.