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How can ossisto virtual assistant help?

Customer Inquiries & Support

Our customer service va offers prompt and personalized support, addressing inquiries and providing solutions to ensure customer satisfaction

Order Processing & Tracking

Our virtual assistant streamlines order processing and provides live tracking updates. Get personalized support for a smooth and convenient experience

Social Media Customer Support

Our virtual assistant offers responsive social media customer support, ensuring quick and effective resolutions to your inquiries and concerns

Complaint Resolution

Our customer service virtual assistant is dedicated to resolving complaints swiftly, ensuring customer satisfaction and fostering positive experiences

Escalation Management

Our VA efficiently manages escalations, ensuring prompt attention and resolution for complex customer issues, delivering exceptional support

Live Chat Support

Enhance customer engagement with our virtual assistant providing real-time, personalized assistance through efficient live chat support
Social media virtual assistant

Get ahead of the competition with our customer service virtual assistant

Our customer service virtual assistant is designed to handle a wide range of customer-related tasks, including answering inquiries, resolving issues, and providing support on various platforms. We understand that customer satisfaction is a crucial aspect of any business, and we are committed to ensuring that our clients’ customers receive the best possible support. 

Case studies

Real Stories, Customer Service Success

Why choose us

Your Partner in Customer Service

Flexible Plan Change Options

Our Customer Service Virtual Assistant plans offer flexible options to match your evolving business needs. Upgrade, downgrade or cancel anytime with ease.

Access to Specialist Teams

Get access to a team of skilled Customer Service Virtual Assistants, who are well-trained in providing excellent customer service through phone, email, and chat.

Gain Hands-On Experience

Our Customer Service Virtual Assistants have extensive experience in handling customer inquiries, complaints, and orders, ensuring a positive customer experience.

Innovative Workforce Solutions

Our Customer Service Virtual Assistants use cutting-edge technology and software to ensure efficient customer service, providing you with a competitive edge.

Back-Up Assistant at Zero Additional Cost

With our Customer Service Virtual Assistant plans, you get a backup assistant at no extra cost, ensuring seamless continuity of your customer service tasks, even if your primary assistant is unavailable.

Contract Policy & No Hidden Costs

We have a transparent contract policy, with no hidden costs or surprise charges, so you can trust us to provide reliable and affordable Customer Service Virtual Assistant services.

How it works

Simplified Workflow for Success


Form Submission

We’ll consult, understand challenges, discuss goals, priorities, and expectations, plan a virtual executive assistant, and customize a solution.


Sales Call

After agreeing on a plan, we’ll onboard, integrate seamlessly, transition smoothly, understand your business, and provide exceptional support.


Candidate Interview

Thorough candidate assessment, targeted questions, and evaluation for a successful interview process and candidate selection.


Free Trial

Experience our services with a complimentary trial, allowing you to explore the benefits risk-free and make an informed decision.



Efficient onboarding process, seamless integration, and personalized support to ensure a smooth transition into our services.



Ongoing nurturing and guidance, fostering growth and success by providing continuous support and valuable resources.

Our Partners

Our Trusted Alliance Network


A customer service virtual assistant can handle a wide range of tasks, including responding to customer inquiries, processing orders and returns, and resolving issues or complaints.

A virtual travel agent is a professional who can assist you with all aspects of travel planning, from finding the best deals on flights and accommodations to creating a custom itinerary based on your preferences

A remote customer service manager is responsible for overseeing a team of customer service representatives, ensuring that they provide excellent service to customers and meet performance targets.

Virtual assistants can manage calendars by scheduling appointments, setting reminders, and keeping track of important dates and deadlines. 

Need help with customer service? Look no further than a virtual assistant! They can provide top-notch support to your customers 2 while allowing you to focus on other aspects of your business. 

The cost of hiring a virtual travel assistant will depend on the level of service you require, but it can be a cost-effective option compared to hiring an in-house employee.

A virtual sales assistant is a professional who can help you with a variety of sales-related tasks, from lead generation and prospecting to managing client relationships and closing deals.

Effective email management is crucial for any business, and a virtual assistant can help you stay organized by sorting, prioritizing, and responding to emails on your behalf. 

Inbox management refers to the process of organizing and managing incoming emails in a way that is efficient and effective. A virtual assistant can help you stay on top of your inbox and ensure that no important messages slip through the cracks.

When handling customer complaints and escalations, a remote customer service manager must remain calm and professional while working to resolve the issue to the customer’s satisfaction.

A virtual assistant can help with time management by handling administrative tasks and freeing up your schedule to focus on more important work. 

Boost customer satisfaction & retention with round-the-clock assistance.