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How can ossisto virtual assistant help?

Customer Inquiries & Support

Our customer service virtual assistant offers prompt and personalized support, addressing inquiries and providing solutions to ensure customer satisfaction

Order Processing & Tracking

Our customer service virtual assistant streamlines order processing and provides live tracking updates. Get personalized support for a smooth and convenient experience

Social Media Customer Support

Our customer service virtual assistant offers responsive social media customer support, ensuring quick and effective resolutions to your inquiries and concerns.

Complaint Resolution

Our customer service virtual assistant is dedicated to resolving complaints swiftly, ensuring customer satisfaction and fostering positive experiences

Escalation Management

Our VA efficiently manages escalations, ensuring prompt attention and resolution for complex customer issues, delivering exceptional support

Live Chat Support

Enhance customer engagement with our virtual assistant providing real-time, personalized assistance through efficient live chat support
Customer service virtual assistant

Get ahead of the competition with our customer service virtual assistant

Our customer service virtual assistant is designed to handle a wide range of customer-related tasks, including answering inquiries, resolving issues, and providing support on various platforms. We understand that customer satisfaction is a crucial aspect of any business, and we are committed to ensuring that our clients’ customers receive the best possible support. 

Case studies

Real Stories, Customer Service Success

Why choose us

Your Partner in Customer Service

Flexible Plan Change Options

Our Customer Service Virtual Assistant plans offer flexible options to match your evolving business needs. Upgrade, downgrade or cancel anytime with ease.

Access to Specialist Teams

Get access to a team of skilled Customer Service Virtual Assistants, who are well-trained in providing excellent customer service through phone, email, and chat.

Gain Hands-On Experience

Our Customer Service Virtual Assistants have extensive experience in handling customer inquiries, complaints, and orders, ensuring a positive customer experience.

Innovative Workforce Solutions

Our Customer Service Virtual Assistants use cutting-edge technology and software to ensure efficient customer service, providing you with a competitive edge.

Back-Up Assistant at Zero Additional Cost

With our Customer Service Virtual Assistant plans, you get a backup assistant at no extra cost, ensuring seamless continuity of your customer service tasks, even if your primary assistant is unavailable.

Contract Policy & No Hidden Costs

We have a transparent contract policy, with no hidden costs or surprise charges, so you can trust us to provide reliable and affordable Customer Service Virtual Assistant services.

How it works

Simplified Workflow for Success

1

Form Submission

We’ll consult, understand challenges, discuss goals, priorities, and expectations, plan a virtual executive assistant, and customize a solution.

2

Sales Call

After agreeing on a plan, we’ll onboard, integrate seamlessly, transition smoothly, understand your business, and provide exceptional support.

3

Candidate Interview

Thorough candidate assessment, targeted questions, and evaluation for a successful interview process and candidate selection.

4

Free Trial

Experience our services with a complimentary trial, allowing you to explore the benefits risk-free and make an informed decision.

5

On-boarding

Efficient onboarding process, seamless integration, and personalized support to ensure a smooth transition into our services.

6

Nurturing

Ongoing nurturing and guidance, fostering growth and success by providing continuous support and valuable resources.

Our Partners

Our Trusted Alliance Network