Career

For the people who care & share our passion.

Come work with us


At Ossisto, we collaborate with our employees. We are a team of young individuals with great passion towards achieving our vision. Our work culture encourages creativity and openness. We cordially welcome each employee to our growing family.

We’re currently looking out for candidates who don’t just “fit the job description”, but “work with a positive attitude”.  Looking for bright career growth, just drop your CV.

Word press Developer

We are seeking a Word Press Developer responsible for both back-end and front-end development, including creating Word Press themes and plug-in. This position requires programming skills (namely PHP, HTML5, CSS, and JavaScript)

Experience with the responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred.

Responsibilities

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS

Skills

• Idea on front-end technologies, including HTML5, CSS, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development

Content Writer

We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides and marketing copy.

Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

Responsibilities

  • Research industry-related topics (combining online sources, interviews and studies)
  • Write clear marketing copy to promote our products/services
  • Prepare well-structured drafts using Content Management Systems
  • Proofread and edit blog posts before publication
  • Submit work to editors for input and approval
  • Coordinate with marketing and design teams to illustrate articles
  • Conduct simple keyword research and use SEO guidelines to increase web traffic from content
  • Writing social media creative’s for all channels
  • Identify customers’ needs and gaps in our content and recommend new topics
  • Ensure all-around consistency (style, fonts, images and tone)
  • Update website content as needed

Requirements

  • Proven work experience as a Content Writer, Copywriter or similar role
  • Portfolio of published articles
  • Experience doing research using multiple sources
  • Familiarity with web publications
  • Excellent writing and editing skills in English
  • Hands-on experience with Content Management Systems (e.g. WordPress)
  • Ability to meet deadlines

Client Service Executive (Us Shift Only)

Working in our fast paced client servicing team you will be responsible for managing all manner of client queries and issues. Working closely with our Client Service, Quality Assurance teams you’ll ensure our clients get the best experience.
Client service executives must respond promptly to client inquiries in a courteous and professional manner, and they also conduct presentations for management as requested. Additionally, these executives help develop support and sales strategies, identify efficiency issues, and make sure case management workflows are resolved promptly. They also review contracts to ensure they meet client expectations and help ensure client issues are resolved promptly. Client service executives must prioritize client cases and escalate issues as needed to other departments, as well as work with support teams to increase customer satisfaction and brand recognition. In all tasks, these executives must follow company procedures to respect client privacy.

This role requires Excellent Communication Skills (English), Excellent Task Comprehension & Prioritization and Problem Solving Skills.

Responsible

  • Regular client communication through telephone and emails
  • Understand the clients, their requirements and develop a close business relationship
  • Act as SPOC for clients
  • Organizing, scheduling and liaising with our QA teams to deliver the top notch service to clients
  • Timely responses and resolutions of client queries and requests to agreed SLAs
  • Generating revenue and working to KPIs
  • To work closely within the team and outside the team to complete the client tasks, quires
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills

  • Client handling expertise
  • Excellent verbal and written communication skills
  • Outstanding organizational skills and ability to prioritize
  • Flexible and adaptable
  • Clear communicator
  • Active listener & effective problem solver
  • Patient and empathetic
  • Ability to work well as part of a team or individually
  • Ability to work effectively with multiple deadlines
  • Excellent Team Player
  • Comprehension and online research skills
  • Decision making skills
  • Identifying right opportunities for business expansion with clients
  • Result oriented
  • Self starter and self motivated
  • Ability to work under pressure
  • Well organized at work

Having basic computer knowledge is a must to apply to this position. Experience in working with MS Office, Google Docs and other web application is a merit.

Sales Specialist (Us Shift Only)

Working with the dynamic sales team, Sales Specialist makes cold calls, generate leads and close the sales. Sales executives identify the customer needs; promote company’s products and services to customers according to the identified needs. Explain the monthly plans and suggest customers choosing a right monthly plan. Identify the potential and clients to enhance the business association.

Sales specialist will also develop new prospects and interacts with international customers to increase sales of the organization’s services. Familiar with international variances in cultural and legal issues as pertaining to sales is a added advantage. Work closely with operations team in client assignment post the sale.

This role requires Excellent Client Verbal Communication (English), Negotiation skills & Convincing skills.

Skills

  • International sales experience (US and European Markets)
  • Excellent verbal and written communication skills
  • Excellent negotiation & convincing skills
  • Developing sales pipeline by identifying the opportunities and creating prospects
  • Cold calling skills
  • Target driven
  • Outstanding organizational skills and ability to prioritize
  • Flexible and adaptable
  • Clear communicator
  • Active listener & effective problem solver
  • Patient and empathetic
  • Ability to work well as part of a team or individually
  • Excellent Team Player
  • Decision making skills
  • Identifying right opportunities for business expansion with clients
  • Self starter and self motivated
  • Ability to work under pressure
  • Well organized at work

 

Having basic computer knowledge is a must to apply to this position. Experience in working with MS Office, Google Docs and other web application is a merit.

Other duties may include conducting research on potential clients, staying on top of customer needs and changes in the industry, preparing reports for management, and resolving complaints and other service issues

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